August 2019

What is a test management tool?

What is a test management tool? Sometimes the simplest questions are the best. If you are working on the subject of test processes, test tools and test management on a daily basis, it is sometimes good to step back and see the whole picture. Just to see if we are all still on the same page. That is why we answer the simple but good question in this blog: What is a test management tool? 

 

Wat is een testmanagement tool

 

The test management tool

Let’s start with what a test management tool is not. It is not a tool …

  • which automticaly tests software;
  • who puts the test manager or test coordinator on a sideline;
  • with which only the test manager and / or test coordinator works (after all, all employees who perform test tasks use the tool);
  • only for the IT department (see previous point);
  • with which you do the same as in Excel, but in the cloud;
  • purely for reporting purposes and for accountability;
  • that will cost a lot of extra time (it will save you time!);
  • that is only suitable for testing in the “old” (waterfall) way (a test management tool is also indispensable for testing in agile / devops environments)

So what is a testmanagement tool? Let’s start with the test process. Software is indispensable in our society. We are becoming increasingly dependent on it. In fact, we increasingly trust it. The consequences of errors in software are becoming ever greater and can lead to catastrophes. Whether it is custom systems or standard applications. Whether the software runs on a companies own servers, in the cloud or with a hosting partner. It is of great importance that every organization thoroughly tests the software on which it depends.

Having a good test process is therefore important. This test process must be intertwined with all business processes. This is based on a master test plan. This means that every implementation, integration, migration, upgrade and update of applications must be tested. This includes functional acceptance testing (FAT) and user acceptance testing (UAT). And the tests are performed in different environments; development, testing, acceptance environment and sometimes also on the production environment

Setting up a test process

As you can see above, a test plan and the associated test process are quite extensive. The question now is how are you going to set up such a process? You will have to arrange a number of things here. Consider the following:

  • Who will test? Application managers, key users, users ..?
  • What will be tested and how?
  • How often will testing be done? Is there a frequent update cycle?
  • How do you communicate with stakeholders about the test process?
  • How and where are the test results recorded?
  • Where are findings (defects) registered and how are they resolved?
  • In which way do you guarantee the entire process and how do you ensure track and trace?

To be able to manage, execute and control the above matters in a successful process, a testmanagement tool is indispensable.

 

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A smoothly running test process

We have indicated above what a test process entails. We often see organizations that take their first steps in setting up a test process starting with Excel sheets and Word documents. This can work great in itself. However, when the testing process becomes more extensive, we often see mistakes being made. Spreadsheets are reused too often or are no longer legible due to poor version management. Emails are sent back and forth, making the timeline and communication worse. The test manager loses the overview and control of his process, which in turn increases risk.

With a test management tool you prevent losing grip and control of your test process. You create test processes in a test management tool based on your IT landscape. Build test scripts and have them executed using an underlying workflow. Record findings and test results and create a complete history and track and trace. By means of reporting options you always know where you are in the test process. This also allows you to report to management quickly and easily.

From test management tool to automated testing and quality portal

As described, a test management tool therefore helps you to set up, maintain and execute a mature test process. But it also brings other benefits. Because you have an overview of your test process through the test management tool, you also know which processes can be automated in terms of tests. The scripts from the test management tool can be used for the test automation tool. Think especially of common regression tests. But it also works the other way around. Findings that are detected with a test automation tool are ‘shot’ directly to the test management tool. This way you can have these findings picked up by your developer and then retested.

Your IT Service Management tool can also be linked to your test management tool. Changes in your production environment can be offered from your ITSM tool in your test management tool so that they can be tested. When a test is completed, a signal is then returned from the test management tool to your ITSM tool.

Not unimportant is the logging or track and trace that you record with the test management tool. With audits you can easily submit documents with the single push on a button. This is ideal in the context of data protection and compliance.

Try for free?

Do you want to see for yourself what a test management tool can do for you? If you click on the button below, you can choose Testersuite FREE. Without our intervention and without a credit card you can be up and running within 2 minutes with your own test management tool. Feel free to try it, no strings attached.

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