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January 2020

Six (doubtful) reasons for the lack of a test tool within the test process.

As the complexity of your application landscape increases, it becomes more difficult to maintain control over your testing process. A mature test process is characterized by a solid test plan supported by a good test management tool. This works both ways because a good test management tool is supported by a solid test plan. Regardless of which side you look at it, if you want to maintain control over your test process than good tooling is essential.

Many organizations have already discovered the benefits of a good test tool. However, there is still a lot of mission work to be done in this area. For example, every day we come across numerous (doubtful) reasons why an organization does not (yet) use a test management tool. Below we list the six most frequently heard (doubtful) reasons:

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(1) We only work in the cloud

We are increasingly seeing that organizations use SaaS tools. Of course we love that. However, it does not relieve you of the obligation to at least perform a functional and user acceptance test. Does the SaaS software do what it should do? Are there any gaps in the software that entail major risks for your business-critical processes or worse? It is nice to trust your SaaS supplier. But it’s even better to be sure.

Tip: Have your SaaS supplier involved as a dummy user in your test tool.

(2) Our software supplier has tested everything

This is a classic one. Do you really dare to rely on it when it comes to your business-critical processes? Of course there is a difference between a word processing program or a tool that processes payments. But being completely blinded by the software supplier entails great risks. We can also refer to the previous point here.

Tip: By registering and sharing findings with your supplier, changes to the software are picked up faster.

(3) We do everything in Excel

Within the Testersuite team we think of Excel as one of the most beautiful applications ever developed. Running a test process from Excel (or Word) can work fine to a certain extent. But when the complexity of the IT landscape increases, so does the complexity of the test process. Tools such as Excel, Word and E-mail will then backfire and cause confusion. How do you keep control and overview of your test process? Does everyone execute the test scripts in the same way and how and where are findings recorded? And more importantly, is there sufficient support for the test process to be carried out? A mature test tool helps to guide the process and to create an overview.

Tip: Employees without a test background tackle testing faster with an intuitive test tool.

(4) We are too small for a test tool and test process

The starting point for using a test tool can never be dictated by the size of your organization. Of course size matters. With a large organization there will be a quicker need for overview and control over the test process than with a small organization. But ultimately testing is all about limiting risks and errors. There are small organizations where business-critical processes can lead to catastrophes in the event of an error. Conversely, there are large organizations where an error in business-critical processes has much less impact.

Tip: Do not look at company size but at the impact of errors on your business-critical processes.

(5) Our application managers know what to look for when updating

It is nice to have faith in your employees. Of course they know better than anyone how the application works. But isn’t it the user who actually determines his own rules when using an application? There are countless examples of software use that originally served a completely different purpose. The user simply does not always walk between the lines. We also experience this ourselves with Testersuite. For example, sometimes functionalities are used in a different way than we have ever thought of. This changes the perspective but also the impact of possible defects in the application. All the more reason to force a structured test process through a test tool.

Tip: Ask your users to test a tool based on a heuristic approach.

(6) We must first define the test process

Last but not least in this series the excuse of the test process still to be developed. This is an often heard excuse why people do not yet use a good test tool. However, practice shows that it is difficult to develop a test process. Where do you start and how do you get your hands together internally? Many test managers have experienced that the development and implementation of a test process goes hand in hand with the use of a test tool. A test tool based on best practices helps you to develop the test process. The motto in this is to start with a tool within a small project and from there to set the process simultaneously.

Tip: Ask your colleague organizations with an adult testing process about their experiences.

Just start with a free tool

Starting with a test management tool can be very easy. Free of charge and hassle and within two minutes. Testersuite FREE supports the entire test process from creating and executing test cases to registering test findings. With a maximum of five users you can prove in practice what the added value is of a good test tool. It helps to convince your boss. From there you can purchase Testersuite PRO or PREMIUM to get started with more colleagues.
Click on the button below and create a Testersuite FREE environment within two minutes. Without our intervention and without a credit card. Feel free to try it, no strings attached.

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