Many organizations realize that testing systems can and must be improved. A lot is being tested, but there is no coherence, the overview is lacking and there is a feeling that the wheel is being reinvented over and over again. And while the IT environment is quickly becoming more complex, the impact of errors can be huge and changes can be implemented more often and faster. Testing must be better, that is often clear. But how do you approach this, where will you start and how will you get the organization involved? In this blog we answer these questions and explain why you should not make testing process improvement more difficult than it is.
To begin with, it is important to create awareness. And we do not mean the awareness that it is important to improve the test process. That is often clear. We mean the importance of making people aware that it is possible to improve the test process without it taking a lot of extra time. If this is tackled properly, it is even possible to immediately save time. If people are aware of this, there is more willingness to change.
First the process and then the tool?
Many organizations believe that when improving the testing process, the process must first be fully clear before a suitable tool can be searched for. Sounds logical, but this is not the best approach. The design of the test process, the test organization and the design of a test tool go hand in hand. The condition is that the test tool is based on best practices. This means that the test process is largely predefined in the tool. In order to fine tune the tool to the way the organization works, it must be possible to configure the tool. Example: Testersuite is based on best practices and is also fully configurable.
Come from the “Excel phase”
Often Excel (and Word) are used to create test scripts and test reports. That is obvious as Excel is a tool that is usually available and people are used to working with it. However, if you want to improve the testing process and ask your employees to work in a certain way, then it is not wise to support this process with Excel and Word documents. The test process is described, but implementing and guaranteeing the process is difficult. Excel and Word are by definition not suitable tools to safeguard a process. If you do try, chances are that people will drop out because it is all very laborious. You only get the chance to make a first impression once! So immediately introduce a professional tool and skip the “Excel phase”!
Another new tool?
When a test tool is introduced to improve the test process, resistance often arises. That is understandable. People have the idea that they have to learn to work again with a new tool. This means following training and getting used to a new tool in practice. But what if there is a tool that works so intuitively that it is not necessary to train users? A tool that users can get used to very quickly, even if the tool is not used daily. This is exactly where the power of Testersuite lies.
In practice it appears that Testersuite is accepted very quickly, also because it immediately makes the work of testers easier. An example of this is the possibility to add and edit screen shots directly when registering test findings. Another example is the ability to send users automatic triggers when they can start testing or when they can retest test findings.
When there are already Excel test scripts, people often don’t like to work with another tool because they have to enter the existing test scripts. However, this problem has been resolved if existing test scripts can be imported into the new tool. Testersuite has a very user-friendly import function for importing test scripts.
Start small and directly in practice
Often the introduction of a test tool is delayed because there is no time due to projects. While this is the ideal moment to start with a tool like Testersuite. And it immediately saves time! In most IT projects a lot of testing is done and that is the perfect opportunity to work with a good test tool. The condition is that the tool can be set up quickly and people in the project can start using it immediately. It is also advisable to start with the most important functionalities of the tool. Testersuite also offers this flexibility.
Show in practice that it works
Of course, management also thinks something about purchasing a new tool. A budget must be made available, so a business case must be drawn up. But when the tool is very affordable and you can start with a free version of the tool, this bump is also easy to take. Testersuite FREE supports the entire test process from creating and executing test cases to registering test findings. With a maximum of five users you can prove in practice what the added value is of a good test tool. Then it’s a lot easier to convince the management. From there you can take Testersuite PRO or PREMIUM to get started with more colleagues.
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